FAQ + SHIPPING

DO YOU TAKE COMMISSIONS?

Commissions are currently closed, please check back at a later date.

DO YOU SHIP INTERNATIONALLY?

I am only able to ship within the U.S. at the moment.

HOW DO I KNOW IF MY ORDER HAS SHIPPED / WHEN WILL I RECEIVE MY ORDER?

You will receive an email with a tracking number once your order has been processed and shipped. Please allow up to 5 business days for processing.

HOLIDAY SHIPPING TIMES:

Orders placed between November 24th - 30th will be shipped on December 1st.

Orders placed between December 20th - January 2nd will be shipped on January 3rd.

CAN I CHANGE MY ORDER AFTER I PLACE IT?

Although not guaranteed, please contact me within 24 hours of your order to make any changes.

CAN I RETURN OR EXCHANGE AN ITEM?

All purchases are final sale; however, please contact me if there are any issues with your order.

HOW SHOULD I CHOOSE BETWEEN A PRINT WITH OR WITHOUT A WHITE BORDER?

Borders are a consideration for personal framing preferences. A white border creates space between the print and the picture frame and/or mat.

WHAT IS A PREMIUM FOAMCORE MOUNT?

The board mounts are made of a firm, extruded polystyrene foam which photographers use for exhibitions. The foam board is bonded between two layers of Luxcell wood-fiber veneer — both light and sturdy.

WHAT IS THE BEST WAY TO HANG MOUNTED PRINTS?

Any brand of double-sided mounting tape, mounting putty, or picture hanging strips will work.